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February 27, 2008
GoDaddy Tale of Woe Hits Valleywag
Looks like Valleywag has picked up my post about my GoDaddy/credit card fraud problems
Tags: credit card, fraud, GoDaddy, Valleywag
Posted by davehod at 02:07 PM | Comments (0)
February 26, 2008
Internet Fraud - How to File a Crime Report
As I've blogged about previously, some criminal stole my credit card info and used it at GoDaddy.com.
My employer provides legal services as a benefit - I contacted the "Identity Theft" group and they made a series of recommendations, one of which was to report the crime to the local police.
I phoned my local police department who pointed me to the following website:
http://www.ic3.gov
("ic3" is "Internet Crime Complaint Center")
I filed a report, which was a simple interview process asking questions about the event.
Crossing my fingers (but not holding my breath) that they will compel GoDaddy to release some pertinent information about the theft.
Tags: credit card, fraud, GoDaddy
Posted by davehod at 01:58 PM | Comments (0)
GoDaddy, Day 2
Someone from GoDaddy's fraud department phoned this morning (they told me yesterday morning it would be a few hours, not a day later)
Jennifer from the "Fraud Department" told me that the perpetrator used my physical address and phone number (off by at least a digit) when ordering the domain name(s). She would not however, provide any of the following information without a subpoena:
* domain(s) ordered
* email address the order verification was sent to
* requesting IP address
Someone has provided my personal data to GoDaddy, committing a crime and GoDaddy won't divulge this information without legal action on my part? What in the world are these people thinking? Truly frightening. To make matters worse, she refused to even provide a phone number for GoDaddy's legal department. Guess I'll have to call 411 for Scottsdale and ask.
Tags: electronic payment, fraud, GoDaddy
Posted by davehod at 11:23 AM | Comments (2)
February 25, 2008
GoDaddy is a Fraudster's Paradise
I found a mysterious charge from GoDaddy.com on my credit card bill this morning. Never having done any business with GoDaddy, I immediately thought "FRAUD"
After waiting on hold for 10 minutes, a rep with GoDaddy told me the charge was for a domain called something like "freecelluite.com". The rep canceled the charge and initiated a fraud investigation.
I then called my credit card issuer (First USA/United Mileage Plus) and told them about the charge. Their first step was to cancel my account, which of course means that I will have to contact any merchant that automatically posts a monthly charge to my account.
Bottomline: GoDaddy has horrible fraud protection (see image below) as they can't even bother to ask for the CVV on Internet orders (what a joke). Wonder how many of the "new" customers they acquired from their Superbowl ad are actually valid/not fraudulent. My credit card issuer shafts me by canceling my account and leaving me to clean up the mess. I asked to have any internet-based, non-CVV authorization requests automatically denied - this "wasn't possible".
Looks like all the credit card PR effort about protecting identities is just hot air.
GoDaddy - you suck. Get a clue in the Internet age.
FirstUSA - you suck. Get a clue about customer service. No wonder fraud is a growing percentage of the credit card business.
Update: Looks like GoDaddy ads are appearing for some people. Don't do it! Also, me thinks Google has some work to do. Nothing like paying money to have your ad show up next to an article about how your service sucks.
Tags: credit card, fraud, GoDaddy, First USA, United
Posted by davehod at 09:30 AM | Comments (3)
February 23, 2008
Marathon Video: The Day After
Great video (funny) about the day after a marathon.
As I'm running the Napa Valley Marathon next Sunday (and work on an upper floor during the week), I'm thinking I'll look like the guy in the video who can't climb the stairs.
(Tip of the hat to Jason for the link)
Tags: marathon
Posted by davehod at 01:08 PM | Comments (0) | TrackBack
February 19, 2008
Napa Marathon - No Headphones??
File this one under "They've Got to be Kidding"
The February update for the Napa Valley Marathon was just published (2/19/2008)
The update details that they will be enforcing the USATF ban on headphones/mp3 players.
NO HEADPHONES / MP3 PLAYERS
The 2008 Napa Valley Marathon is the RRCA National Marathon Championships and, in keeping with RRCA guidelines and USATF rules of competition, headphones are prohibited on the course.USATF Rule 144.3(b): The visible possession or use by athletes of video or audiocassette recorders or players, TV's, CD or DVD players, radio transmitters or receivers, mobile phones, computers, or any similar devices in the competition area shall not be permitted.
Athletes carrying these devices will be asked to surrender them to a race official prior to the race. Surrendered devices may be picked up at the finish line area following the race.
Wow, I might be "asked to surrender" my iPod? Give me a break Napa Valley Marathon - your rules need some serious revising.
Posted by davehod at 03:00 PM | Comments (0)
February 13, 2008
Feel of Java Revisited -- A special evening with James Gosling
SDForum, the Silicon Valley Java Users Group (JUG) and several other Bay Area JUGs have combined to put on what looks to be a great evening.
On 2/28/2008, James Gosling (father of Java for those of you who didn't know) will be revisiting an article he wrote in 1997 for the IEEE magazine "Computer".
Looks to be an interesting event.
Tags: Java
Posted by davehod at 01:50 PM | Comments (0)